Frequenty Asked Questions about Our Fences

Q: Are there any specific age or size requirements my pet must meet in order to be trained to the fence?

A: To start, your pet should already be well adjusted to its home environment before training begins. While we recommend your pet be at least 8 weeks old, there are no minimum or maximum size limits - we train dogs of all sizes and breeds.

Q: Will it take a long time to train my dog to the fence?

A: Our gentle training techniques drastically reduce the duration of training needed, and most dogs are trained in about six days or so.

Q: Does the correction hurt or harm my pet?

A: No. The correction used is safe, harmless and humane. The correction levels are just enough to STARTLE your pet and produces less energy than that produced by a carpet's static shock.

Q:  My dog is aggressive - Can I use an underground fence to contain them?

A: No. We will not sell or install an electric dog fence for an aggressive dog, unless our product will be used in conjunction with a pre-existing wooden or chainlink fence. 

We do not recommend the use of corrections with aggressive dogs and instead suggest you contact your vet for alternative training recommendations.

Q: How will I know when the batteries need replacing?

A: The battery life depends on how often your dog tests the boundaries, and generally the battery lasts from 5-8 months. When the battery is running low, the indicator light will blink to alert you and give you time to change the batteries before they expire.

Q:  Is Hidden Fence of the Lake Area associated with Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®,  DogGuard®  or ANY other pet fence brand than Pet Stop®?

A: No, we are an authorized Pet Stop® dealer. As independant contractors, we may sell and/or provide independant service for other pet containment brands, including upgrades, trade-ins, exchanges, or replacements. Hidden Fence of the Lake area provides the manufacturer's warrantee for Pet Stop® products ONLY.

Pet Stop ® is a registered tradmark of Perimeter Technologies, Inc

Invisible Fence ® is a registered trademark of Radio Systems Corporation

Invisible Fencing ®  is a registered trademark of Radio Systems Corporation

PetSafe ®  is a registered trademark of Radio Systems Corporation

PetSafe Pro®  is a registered trademark of Radio Systems Corporation

Radio Fence ®  is a registered trademark of Radio Systems Corporation

DogWatch® is a registered trademark of DogWatch, Inc.

DogGuard® is a registered trademark of Sunward Electronics®